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Global announcement

Terms of service

GENERAL TERMS

It is important that you read over this carefully as it contains legal information regarding your use of proplayed.com. You, the customer, has the responsibility for reading and understanding all of proplayed's terms and conditions, as well as clauses. You are required to get an understanding of our terms and conditions before making a purchase here at proplayed.com. This is a legal agreement between you (the customer) and proplayed (proplayed.com). by clicking accept or purchasing any service offered on this website, you are agreeing to all our terms, clauses, and conditions. If you do no wish to accept this agreement, please exit this website or do not purchase any services.

By entering the site and browsing any content on the site, you declare under penalty of perjury, pursuant to 28 usc � 1746, that you are not employed or affiliated with Blizzard Entertainment, Vivendi Universal Games, inc., and their respective affiliates and subsidiaries (individually and collectively, the "unauthorized").

By entering the site and browsing any content on the site, you declare under penalty of perjury, under the laws of the state of Italy, that you are not employed or affiliated with Blizzard Entertainment, Vivendi Universal Games, inc., and their respective affiliates and subsidiaries (individually and collectively, the "unauthorized").

The material in this site and the third-party sites are provided "as is" and without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to the applicable law, proplayed. Disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for particular purpose. In regards to all virtual goods and services proplayed is only providing a service to buyer; no goods or property are being sold to buyer by proplayed. proplayed makes no claim to the title for any of the unauthorized's intellectual property and is merely acting as a third-party transferee of the property between the buyer and the unauthorized. proplayed claims no title to any intellectual property interests held by the unauthorized, except those granted by the unauthorized, no intellectual property interests are being transferred to buyer by proplayed from this transaction. proplayed makes no representations regarding the transferability, use, and ownership of the unauthorized's intellectual property. Once payment is received by proplayed and proplayed's services are performed, buyer shall take proplayed's place as a user of unauthorized's intellectual property, but only to the extent permitted by the unauthorized. The unauthorized employees are not permitted to purchase from this website or from us by any method. Buyer wholly assumes all risks and agrees to defend, hold harmless, and indemnify proplayed for any claims made by the unauthorized and others in relation to this transaction and the use of the unauthorized's intellectual property. proplayed is not associated with the unauthorized in any way, and proplayed cautions buyer to avoid violating or infringing upon the intellectual property rights of the unauthorized. At the conclusion of the transaction, buyer assumes proplayed's station merely as a licensee of the unauthorized to use its intellectual property and grants proplayed's indemnity from the entire transaction. proplayed agrees not to disclose to anyone the terms, conditions, subject matter, or identity of the parties involved in this transaction to any other party. Any disputes regarding these matters shall be resolved in the state of Italy. This disclaimer is intended for proplayed's exclusive use. proplayed has provided links and pointers to internet sites maintained by third-parties: neither proplayed's, it's parent or subsidiary companies, nor their affiliates operate or control in any respect any information, products or services on these third-party sites

COMMUNICATION

When visiting proplayed.com, it means you are communicating with us electronically. you are consenting to receive electronic communications from us. When we communicate with you, it could be in different methods such as live chat, x-fire, e-mail, or aol instant messenger. You are agreeing that any information provided to us at proplayed.com is truthful and factual without any intentional alterations or omissions. Thus, this means that any information cannot be fabricated when given to us.

COPYRIGHT

You may not use anything from proplayed.com such as text, logos, backgrounds, graphics, button icons, images, downloads, audio or video, data compilations and clips. proplayed.com is protected by copyright laws of Italy, international copyright treaties and conventions, and other laws. All rights are reserved. You cannot use anything from proplayed.com without proper written consent from proplayed.com. Any content presented on proplayed.com (access through www.proplayed.com or any other sub domains) may contain certain licensed materials, and all original licensors of the materials may protect their rights in the event of any violation of this agreement.

BILLING AND SHIPPING

Due to frequent and increasing fraudulent activities experienced in this business, proplayed currently does not authorize credit card accounts and/or paypal accounts with unverified addresses and/or unconfirmed telephone numbers. Please be sure that when entering your personal information you double check all information and confirm it is current and accurate before submitting it. All unconfirmed/unverified purchases will be cancelled upon discovery, thus delaying the efficiency of the purchase/transaction. Please contact us using the live help feature on the website, or with e-mail support listed on the website.

REFUNDS

We will refund 100% of the money if we will fail to COMPLETE the service. The refund can also happen in extremely long waiting times that exceed by A LOT our estimated time on the product page. The refund will happen if for a fault from our side we will not be able to complete the service. The refund won't happen if the customer won't collaborate and respect the terms of the service, or if for example he doesn't need the service anymore even if we have started the service or if it is about to start. For Gladiator and Rank 1 services, refunds can be issused if by the end of the season, Proplayed still has not managed to find a reliable booster. We do not issue refunds for completed services and cannot be held responsible for phenomena outside of our control, such as Blizzard's actions. In case of disqualifications regarding TITLE SERVICES, only a partial refund (in 50% Proplayed Points or 20% cash back) will occur in case the rating was obtained from our side thus fullfilling our duty as you were on SAFE RATING. If you weren't on safe rating, you will be entitled to receive a higher partial refund. Late purchases may be entitled to specific policies that you can find on the Terms and Condition acceptance checkbox field on our purchase page (example: Credit refund for last minute Gladiator / Rank 1 services).